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Legal Info

User Agreement

This User Agreement ("Agreement") is a contract between you and InterMoney Exchange ("Company") and applies to your use of Company's services (the "Services"), including but not limited to account-based and transactional services. By applying for or otherwise requesting the Services, you agree that you have read, agree with and accept all of the terms in this Agreement as well as all other disclosures and consent agreements listed on this website.

You must be of legal authority to consent to this, and other referenced disclosures and consent agreements, to utilize the Services. You warrant that you have the authority to accept and legally consent to this Agreement and are acting at all times with the full consent and authority of any beneficial owners of all funds transacted.

You agree that Company may provide notice to you by posting it on our website, and pursuant to the terms of the Consent to Receive Electronic Communication, which you have read and agreed to. Such notice shall be considered to be received by you within 24 hours of the time it is posted to our website or electronically communicated to you unless we receive notice that the communication was not delivered. You agree that revocation of consent to any agreements on our website is legitimate cause for us to cancel your accounts and/or transactions, and you indemnify us against any ramifications of prompt cancellation.

The Company websites may feature third party offers and enable product searches, or other third party content.  Company does not warrant that product descriptions, pricing, search results, user ratings and reviews or any other content on Company websites is accurate, complete, reliable or current except as communicated to you formally in conjunction with the Services.  This information is provided for informational purposes only and does not constitute an endorsement by Company of any product, service or vendor. Specific terms of your accounts and/or transactions will be disclosed to you formally at the time of the account or transaction issuance, and periodically as communicated to you via the terms of our Consent to Receive Electronic Communication.

"InterMoney Exchange” and all related logos, products and services and trademarks described on our website are property of the Company or its licensors. You may not copy, imitate or use them without Company's prior expressed consent. Certain other product or service names, brand names and company names may be trademarks of their respective owners.

It is your responsibility to determine what taxes apply to the transactions and accounts you utilize as a part of the Services, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. Company is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting or remitting any taxes arising from any transaction. You warrant that you are acting legally in accordance with the tax requirements of your and any other relevant jurisdictions to your accounts or transactions, and that failure to properly apply tax requirements is cause for immediate termination of your accounts and/or transactions.

If you believe that any of your InterMoney Exchange account or transaction related account registration information, or access credentials of any kind have been lost or stolen, or if your account history shows transfers that you did not make, you must immediately contact Company via the Contact Information present on our website. You attest that you are responsible for the security of your access credentials and information and indemnify us against any loss as a result of theft or loss of this information.

In connection with your use of the Services, or in the course of your interactions with Company, you attest that you will not breach this Agreement, violate any law, infringe on any copyright or patent of any kind, act in a defamatory or threatening manner, provide false or misleading information, purposely obtain multiple distinct uses of the Services to avoid any recordkeeping requirement, refuse to provide any additional information requested by the Company pursuant to any investigation, use proxies or other anonymization methods, use the service to operate your own transmission business or transmit funds on behalf of another, nor will you attempt to take any action to directly or indirectly harm the interests of InterMoney Exchange through abuse of the Services or our website.

You agree that you are responsible for all reversals, chargebacks, claims, fees, fines, penalties and other liability incurred by Company arising out of your breach of this Agreement, and/or your use of the Services. You agree to reimburse Company immediately for any and all such liability, and any associated damages or costs related to the collection of these amounts. The Company, in its sole discretion, reserves the right to terminate this Agreement, access to its website, or access to the Services for any reason and at any time, returning to you any funds clearly and unambiguously owed to the most recent contact information you have provided. You indemnify the Company against any loss taken pursuant to closure or returns of this type.

Generally, you agree to defend, indemnify and hold harmless Company and its parent, affiliates, officers, directors and employees from any claim or demand (including any damages, losses, expenses and attorneys fees resulting therefrom) made or incurred by any third party due to or arising out of your breach of this Agreement and/or your use of the Services.

If you have a dispute with one or more InterMoney Exchange users relating to the Services, InterMoney Exchange is not responsible for any such dispute and you hereby release Company (and our officers, directors, agents, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.

You agree that we may amend this Agreement at any time by posting a revised version on our website, and by Electronic Communication. In the event of termination of this Agreement or the Services, the terms in this Agreement that by their nature are continuing shall survive such termination.

We shall not be liable for any delay or failure in the performance or in delivery or shipment of values, or for any damages suffered by you by reason of such delay or failures, directly or indirectly caused by or in any manner arising from or connected with acts of God, acts of public enemies, riots, strikes, acts of governmental agencies, labor difficulties, failure of our power, telecommunications or other suppliers, delays in securing or shortages of raw materials, breakdown or destruction of any system or equipment, or any other cause or causes beyond our control of any kind.

Privacy Statement

InterMoney Exchange («the Company») takes your privacy seriously. Our primary goal is to provide you with unparalleled service, and we understand that you may have questions or concerns regarding your personal information and how it will be used.

This privacy policy applies to all information we collect though our website and other communications from InterMoney Exchange customers. Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific customer and can be used to identify that customer. We do not consider personal information to include information that has been anonymized so that it does not identify a specific customer.

When you visit the website or use one of our mobile applications, we may collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website and we may collect certain geographic information. If you use our account or transaction based Services («the Services»), we collect your phone number, email, and other contact information, in addition to information used to identify you such as your name, address, date of birth, and identification number(s). We also collect and retain bank account and routing numbers and other payment methods associated with your use of the Services. We may also collect additional information from time to time for investigative purposes. When you are using our Service, we collect information about your transactions, relationships, and we may collect information about your computer or other access devices. Finally, we may collect additional information from or about you in other ways not specifically described here.

We store and process your personal information using third party servers located in secure data centers. This information is protected by physical, electronic and procedural safeguards. We also use computer safeguards such as firewalls and data encryption, and we make other reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your InterMoney Exchange access credentials with anyone.

If InterMoney Exchange learns of any information breach, we may attempt to notify you electronically so that you can take appropriate protective steps. InterMoney Exchange may post a notice on the Website if a security breach occurs. InterMoney Exchange may also send you an electronic or written communication to the contact information you have provided us.

Our primary purpose in collecting personal information is to provide you with an excellent user experience. We also use the personal information to meet our technical and legal responsibilities. We will not intentionally collect unnecessary information, to limit risk of breach to you. To process your payments via the Services, we may need to share some of your personal information with the person or company that you are paying or is paying you.

InterMoney Exchange does not share your personal information with third parties for promotional or marketing purposes.

We may share your personal information with law enforcement, government officials, or other third parties when we are compelled to do so by legal procedure in any jurisdiction in which we operate, when we need to do as required by law. Under the terms of contract with InterMoney, third parties authorized by the Company might have access to specific information, including but not limited to the client's payment details, when such third parties are involved in the process of order processing.

The InterMoney Exchange website may contain links to other sites. InterMoney Exchange does not control the information collection of other sites linked to in this fashion.

InterMoney Exchange may modify this privacy policy. If we do so, we will post the revised privacy policy to the website. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our service or by sending you electronic or written communication. It is your responsibility to periodically review this privacy policy.

AML Policy

As a business that performs financial transactions between individuals and entities, Intermoney Exchange is responsible for and committed to compliance with all applicable laws and regulations regarding Anti-Money Laundering (“AML”). We will make reasonable efforts to detect and prevent people engaged in any criminal activity in any jurisdiction from using our account or transactional services (“the Services”).

We are further required to obtain and record information and documentation that helps confirm your identity or provides additional information regarding your use of the Services. If we cannot confirm this information, we may require additional documents to verify your identity. We may ask for this information at any time before, during or after your use of the Services.

We also may request information from you as a result of our name screening processes, for investigative purposes related to you or to another user, or as a randomly sampled test of the accuracy of our processes. In the latter case, we may require documentation from you at no fault, and ask you to furnish it with or without a reason provided.


Consent to Receive Electronic Communication

This policy describes how InterMoney Exchange communicates with you, provides detail about the Communications we provide, and sets out the requirements you need to receive these Communications.

By accepting this consent agreement, implicit in the use of our services, as indicated below, you, the person or entity applying for a InterMoney Exchange (“InterMoney Exchange”, “Us” or “We”) account or transaction service, consent to receive and view all communications and disclosures from us relating to your eligible InterMoney Exchange accounts electronically by any means of contact information you have provided to us, at our discretion.

Your consent is effective indefinitely until you revoke your consent to receive electronic Disclosures. You may revoke your consent to receive electronic Disclosures at any time by contacting InterMoney Exchange via any of the current contact methods on our Contact Information page. Revocation of consent to receive electronic disclosures may disqualify you from further use of our services; we reserve the right to refuse to service your accounts or transactions, to cancel any accounts, place any accounts or transactions on inactive status, or to provide a paper copy of Disclosures at our discretion.

In order to receive communications, including disclosures required by law, whether by text or email (electronic communications), you need to have a means of printing or storing them. In addition to having and email address and phone number you warrant to InterMoney Exchange that you: have a computing device able to view the Electronic Communication; have a current web browser with cookies enabled; all contact and personal information provided to InterMoney Exchange is correct, accurate, and updated immediately when changed; that you have the ability to store and print disclosures, and have done so to ensure their availability to you should this website be inaccessible; that you have added all InterMoney Exchange domains as white-listed to any applicable spam blockers.

We reserve the right to alter this policy, and will furnish the updated policy with you electronically pursuant to the prior version of this policy, if applicable. We further reserve the right to withdraw your authority to be provided Electronic Communication, in which case we will furnish any communication and disclosures to you physically to your address on record. You agree that at any time you should request disclosures or communication from us physically, or physically serve us with notice or communication, we may impose a fee pursuant to the Fee Schedule. You agree that we are not responsible for any delay or failure of communication resulting from our attempts to utilize the contact information you have provided in a business reasonable manner.


Information Security Statement

We consider it to be our duty to protect the information relating to your use of our website and other accounts or transactional services (“the Services”). As a result, Intermoney Exchange makes reasonable efforts to maintain an information security management system; to control its information with strong controls; to continuously offer training to our personnel on information security; to prevent unauthorized access, leakage, modification, theft/loss, denial of service attacks, or any other security threat; to identify and limit the incidence of information security breaches; to proactively address laws and regulations in each jurisdiction in which we operate relating to information security standards and requirements.

We are committed to continually review and improve our information security management systems.


Risk Disclosure Statement

By the present risk disclosure statement, InterMoney Exchange warns you about the risks of Bitcoin, Litecoin and other Digital Currencies trading. This statement cannot be construed as an advice, recommendation or forecast on Digital Currency trading. By using the services of InterMoney Exchange you acknowledge and accept any risks associated with the transactions, agree to be bound by the terms and conditions below, and acknowledge and accept the following and any other risks.

Digital Currency exchange rates have exhibited strong volatility, and extreme swings in price may occur at any time, resulting in potential loss of purchasing power. Digital Currency trading may not be suitable for all investors. If you have any concerns, please obtain advice from a qualified financial advisor.

Any data, prices, news, opinions, researches, analyses and/or any other information contained on the is provided as general market commentary, and does not constitute an investment advice. InterMoney Exchange will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.

The content on the is subject to change at any time without notice, and is provided for the sole purpose of assisting traders to make independent investment decisions. InterMoney Exchange does not guarantee the accuracy or timeliness of the information on this website and will not accept liability for any loss or damage which may arise directly or indirectly from the content or your inability to access the website, for any delay in or failure of the transmission or receipt of any instruction or notifications sent through this website.

InterMoney Exchange informs you that past performance does not guarantee you future success so you need to consider a number of factors to build up a strong investment strategy. Before starting to trade Digital Currencies, please consider your financial position. You should carefully consider whether Digital Currency trading is suitable for you in the light of your own financial position and investment objectives. Please be rational and do not invest money you cannot afford to lose. You should be aware that no refund or reimbursement is possible, and no private or public insurance company will indemnify you for losses.

Digital Currencies have very limited or no regulation by government agencies in most jurisdictions. You may be subject to certain tax implications when buying or selling Digital Currencies. By using the services of InterMoney Exchange you assume all responsibility for any taxes or fees that that may be levied by the government on Digital Currencies.

Your use of the services of InterMoney Exchange shall not contravene any applicable international, federal, state or local law or regulation, including applicable tax laws and anti-money laundering regulations. InterMoney Exchange is not responsible for any losses or damages that may arise directly or indirectly from bans or restrictions imposed on the Digital Currencies by your local government. You agree that in the course of using the services of InterMoney Exchange and/or interactions with InterMoney Exchange you will not violate any law, infringe any copyright or patent of any kind, act in a defamatory or threatening manner, and/or attempt to take any action that may harm the interests of InterMoney Exchange directly or indirectly through abuse of our services or the website.


Delivery Policy

Bitcoin, Litecoin and other Digital Currencies that you purchase will be delivered to the Digital Currency wallet address that you provide. Once your order is received, it usually takes up to few hours to complete your transaction. InterMoney Exchange will send you a link with a detailed information on your transaction at (or an email notification in case of a fiat currency bank transfer).

It is your responsibility to ensure correctness of your banking details and Digital Currency wallet address. InterMoney Exchange bears no responsibility for your errors resulted in failure to complete your transaction. Please note you may have to pay additional fees and charges to your bank or other payment processor related to submission of the incorrect payment data.


Refund Policy

InterMoney Exchange informs you that due to the nature of the Bitcoin, Litecoin and other Digital Currencies, all transactions are final and irrevocable.

Funds traded through the InterMoney Exchange system are not eligible for a refund. Once you initiate a transaction with Digital Currency, we fix the exchange rate and process the transaction, so you cannot cancel it at any time. The transaction may only be offset at InterMoney Exchange’s current asking price.

In exceptional cases, InterMoney Exchange may consider your refund request and decide at its own discretion. These exceptional cases are limited to serious payment delays, abnormal rate fluctuations or any guilty actions of third parties. Herewith, InterMoney Exchange may ask you to confirm or cancel the transaction if the exchange rate has changed significantly when the abovementioned force majeure took place. Please note that in such cases InterMoney Exchange will deduct all applicable costs and fees related to the refund.

Refund requests must be submitted within 5 working days of completing the original funding. Official requests must be sent via our live support system at All refund requests will be processed using the same payment method as the original funding.

The current refund policy is an integral part of the User Agreement to which customers are required to agree prior using InterMoney Exchange services. InterMoney Exchange may modify this refund policy. If we do so, we will post the revised refund policy to the website.

If you have any questions regarding your transactions, please contact us via our live support system at


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Information for the Developers: API access, tickers, XML files, etc.